Privacy Policy

Effective Date: August 2, 2026

Welcome to LibOrbit ("LibOrbit", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, applications, and Library Management Software as a Service (SaaS) platform.

By accessing or using LibOrbit, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect information necessary to provide and improve our services.

A. Account Information

When a library registers with LibOrbit, we may collect:

  • Library name

  • Administrator name

  • Email address

  • Phone number

  • Billing information

  • Business or institution address

B. Library Data

Libraries using LibOrbit may store information including:

  • Book catalog details

  • Authors and publishers

  • Categories

  • Inventory records

  • Barcodes and ISBN numbers

  • Library branches

  • Shelves and locations

C. Member Information

Libraries may store information about members, including:

  • Name

  • Membership ID

  • Email address

  • Phone number

  • Address

  • Student or employee information

  • Borrowing history

  • Fine records

LibOrbit processes this information only on behalf of the library.

D. Usage Information

We automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Access logs

  • Date and time of requests

  • Pages visited

  • Error reports


2. How We Use Information

We use information to:

  • Provide the LibOrbit platform

  • Manage library operations

  • Authenticate users

  • Improve platform performance

  • Process subscriptions and payments

  • Send important notifications

  • Provide customer support

  • Prevent fraud and abuse

  • Comply with legal obligations


3. Cookies

LibOrbit uses cookies and similar technologies to:

  • Keep users logged in

  • Remember preferences

  • Improve performance

  • Analyze website usage

  • Enhance security

Users may disable cookies through their browser settings, although some features may not function properly.


4. Data Security

We implement industry-standard security measures including:

  • Encrypted HTTPS connections

  • Secure password storage

  • Role-based access controls

  • Server monitoring

  • Regular backups

  • Infrastructure security updates

While we strive to protect your information, no online service can guarantee absolute security.


5. Data Sharing

We do not sell your personal information.

We may share information only:

  • With trusted service providers that help operate LibOrbit

  • When required by law

  • To protect our legal rights

  • During a business merger, acquisition, or asset transfer


6. Data Retention

We retain information only as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Libraries may request deletion of their data after account termination, subject to applicable legal requirements.


7. User Rights

Depending on applicable laws, users may have the right to:

  • Access their information

  • Correct inaccurate information

  • Request deletion

  • Request data export

  • Restrict certain processing

  • Withdraw consent where applicable

Requests can be submitted using the contact details below.


8. Third-Party Services

LibOrbit may integrate with third-party providers, including:

  • Payment gateways

  • Email providers

  • SMS or WhatsApp services

  • Cloud hosting providers

  • Analytics services

These services have their own privacy policies governing their practices.


9. Children's Privacy

LibOrbit is intended for educational institutions, libraries, and organizations. We do not knowingly collect personal information directly from children without authorization from the relevant institution or legal guardian where required.


10. International Data Transfers

If your information is processed outside your country, we will take reasonable measures to ensure appropriate safeguards are in place to protect your data.


11. Account Security

Library administrators are responsible for:

  • Keeping passwords confidential

  • Managing staff access

  • Removing inactive users

  • Reporting suspected unauthorized access immediately


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised Effective Date. Continued use of LibOrbit after changes become effective constitutes acceptance of the updated policy.


13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

LibOrbit

Email: support@liborbit.com

Website: https://liborbit.com


14. Your Consent

By using LibOrbit, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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